Image of Playmaker University with title Playmaker University: Collaborative Instructional Design at Scale

The Challenge

Early childhood educators face unprecedented levels of burnout while simultaneously supporting children experiencing trauma and adversity. Organizations needed a scalable, evidence-based professional development program that could reduce educator stress while improving outcomes for children, all delivered in a remote-first environment to reach educators nationwide. The challenge was creating engaging, research-backed content that would drive measurable behavior change and demonstrate clear impact to stakeholders and funders.

My Role

I served as co-designer, evaluation lead, and LMS architect for this comprehensive learning initiative. My responsibilities spanned the full learning lifecycle:

  • Instructional Design: Collaborated with subject matter experts to develop curriculum while personally creating substantial content, including interactive Storyline elements, scenario-based learning, game mechanics, and digital assessments
  • Research Integration: Wove evidence-based research throughout modules to support teaching points and ensure content credibility
  • LMS Selection & Implementation: Conducted comprehensive research and evaluation of six learning management systems, creating mockups and facilitating stakeholder trials before recommending and implementing Docebo as the optimal platform for organizational needs
  • LMS Architecture: Led platform configuration and structure design, establishing scalable workflows and technical infrastructure supporting 2,500+ users
  • Evaluation Framework: Designed a comprehensive evaluation methodology using validated instruments (Maslach Burnout Inventory, Student-Teacher Relationship Scale, Flourishing Scale)
  • Data Systems: Built an integrated technology ecosystem connecting a learning platform, survey tools, and Salesforce for seamless data flow
  • Content Development: Contributed to program planning beginning January 2022, then led asynchronous content build from February to June 2023, personally creating 10+ interactive Storyline elements, including scenario-based learning, game mechanics, digital assessments, and multimedia resources for the e-learning modules

Approach

Applied human-centered design principles and ADDIE methodology:

Analysis

Conducted stakeholder interviews and a comprehensive literature review on trauma-informed practices and educator wellbeing to identify learning needs and evidence-based approaches.

Design

Developed learning objectives aligned to behavioral outcomes; created a blended learning model combining synchronous virtual instructor-led training with asynchronous e-learning modules; designed a competency-based assessment framework.

Development

Built interactive e-learning modules in Articulate Storyline featuring scenario-based learning, game mechanics, knowledge checks, and multimedia content; integrated research citations and evidence-based practices throughout; created assessment instruments and evaluation tools.

Implementation

Launched program in Docebo LMS with integrated feedback mechanisms; established enrollment workflows and learner support systems; trained facilitators and program staff.

Evaluation

Designed pre/post assessment methodology with 6-week follow-up; analyzed data using statistical methods, including paired t-tests and effect size calculations; created reporting dashboards; iterated based on findings to drive continuous improvement.

Interactive scenario-based learning element created in Articulate Storyline

Deliverables

Learning Content:

  • 18-hour comprehensive blended learning program
  • 10+ asynchronous e-learning modules
  • 1 blended learning cohort experience
  • Interactive Storyline elements, including scenarios, games, and assessments

Evaluation & Analytics:

  • Comprehensive evaluation framework and methodology
  • Validated assessment instruments (pre/post/follow-up)
  • Data collection and analysis protocols
  • KPI dashboards tracking completion, engagement, and outcomes
  • Quarterly evaluation reports for stakeholders

Infrastructure:

  • Docebo LMS platform configuration and workflows
  • Integrated technology ecosystem (LMS, SurveyMonkey, Salesforce)
  • Standard operating procedures for program delivery
  • Quality assurance protocols supporting IACET accreditation

Professional Outputs:

  • Conference poster presentation showcasing evaluation results
  • Marketing materials and program documentation
  • Research-backed curriculum resources
Research poster presenting evaluation results at a professional conference

Impact

Program Reach:

  • 2,500+ educators trained and 1,000+ Graduates
  • National reach serving diverse early childhood settings
  • Scalable model enabling organizational growth

Learner Outcomes (386 participants evaluated):

  • 99.5% reported reduced burnout symptoms (Maslach Burnout Inventory)
  • 100% reported improved relationships with children (Student-Teacher Relationship Scale)
  • 100% positive program impact ratings
  • 50.2% reported transformative changes in professional practice
  • Outcomes sustained at 6-week follow-up, demonstrating lasting impact

Operational Excellence:

  • 25.3% completion rate improvement through data-driven instructional design iterations
  • IACET Accredited Provider status achieved, validating program quality and rigor
  • Evidence-based supporting grant funding and organizational growth
  • Scalable infrastructure enabling expansion to new audiences

Business Value:

  • Demonstrated measurable ROI through rigorous evaluation
  • Enhanced organizational credibility and market positioning
  • Created a replicable model for future program development
  • Established quality standards adopted organization-wide
Evaluation results showing statistically significant improvements in educators’ relationship-building ability, knowledge, and practical strategies.

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